1
Full Professor of IAU, Science and Research Branch
2
Associate Professor of IAU, Science and Research Branch
3
M.A. IT. , IAU, Science and Research Branch
Abstract
Service knowledge management system, is a system for identify valuable resources and external knowledge, a systematic design of extraction processes, documentation and knowledge process to automatically insert new knowledge, reinforce the ongoing knowledge and remove obsolete addresses and in the process of knowledge transfer, it will move to other parts of the organization. Human factors (culture, motivation, user friendly, training and management style) and organizational factors (organizational maturity, strategy, organizational structure, resources, constraints and evaluation) are Importance of each indicator on the success rate of implementation SKMS and to evaluate these with each others. As a result, it was proved, human and organizational factors have the same impact on the successful implementation of SKMS.
Toloie Eshlaghy,A. , Radfar,R. and Baradaran Hazave,S. (2012). Evaluation of Successful of Key Factors Services Knowledge Management. Journal of Management Accounting and Auditing Knowledge, 1(تابستان 1391), 65-76.
MLA
Toloie Eshlaghy,A. , , Radfar,R. , and Baradaran Hazave,S. . "Evaluation of Successful of Key Factors Services Knowledge Management", Journal of Management Accounting and Auditing Knowledge, 1, تابستان 1391, 2012, 65-76.
HARVARD
Toloie Eshlaghy A., Radfar R., Baradaran Hazave S. (2012). 'Evaluation of Successful of Key Factors Services Knowledge Management', Journal of Management Accounting and Auditing Knowledge, 1(تابستان 1391), pp. 65-76.
CHICAGO
A. Toloie Eshlaghy, R. Radfar and S. Baradaran Hazave, "Evaluation of Successful of Key Factors Services Knowledge Management," Journal of Management Accounting and Auditing Knowledge, 1 تابستان 1391 (2012): 65-76,
VANCOUVER
Toloie Eshlaghy A., Radfar R., Baradaran Hazave S. Evaluation of Successful of Key Factors Services Knowledge Management. Journal of Management Accounting and Auditing Knowledge, 2012; 1(تابستان 1391): 65-76.